*Updated August 7, 2015
There are several unavoidable barriers that can make delivering cargo on the river a challenge and, early last month, severe weather conditions caused several traffic points on the River to close. However, Terral River Service was successful in standing by their service motto of operating “24 hours, 7 days a week, 365 days a year.”
According to Neil Martin, Vice President of Services for Terral, the company sent 37 trucks on an 80-mile journey in order to deliver one client’s much needed cargo on time.
The team at Terral set up trucks and used one of their unload rigs to offload trucks for delivery for their customer, Savage, a terminal operations company to CLECO, an energy services company.
“With the closing of the Red River, we had to find a way to ensure our customer was able to receive their product,” Martin said. “We worked with several trucking companies and devised a plan to offload the product at our Old River terminal.”Martin said they prepared this plan under worst-case scenario as they anticipated the lock closings, but that the team was prepared to make sure clients received their cargo no matter what.
Martin credits the joint effort with Terral’s Marine Division in allowing them to go above and beyond to make sure their customers were taken care of.